FAQ – Lashes & Nails
Frequently Asked Questions
🌟 Applying Your False Lashes
- Measure & trim – Hold the lash strip against your eye and trim any excess from the outer edge.
- Apply glue – Run a thin layer of lash glue along the band. Less is more!
- Wait 30–45 seconds – Let the glue get tacky before placing the lashes.
- Place & press – Starting from the center, press the band as close to your natural lash line as possible, then secure the inner and outer corners.
- Blend – Gently press your natural lashes and the false lashes together with your fingertip or a lash applicator. Finish with mascara if desired.
💅 Applying Your Press-On Nails
- Prep your nails – Clean, push back cuticles, and lightly buff the nail surface. Wipe with rubbing alcohol to remove any oils.
- Size up – Match each press-on to the correct finger before you start.
- Apply adhesive – Apply the included adhesive tab or a small drop of nail glue to your natural nail.
- Press & hold – Align the press-on at your cuticle, press down firmly, and hold for 10–15 seconds.
- Seal the edges – Run your thumb along the sides to ensure no lifting.
⏱ How Long Do They Last?
False lashes: With proper care, our lashes can be reused up to 15–20 times. A single-day wear typically lasts 12–16 hours with a quality lash glue. (Mine preferably)
Press-on nails: Using nail glue, press-ons last 1–2 weeks. Using adhesive tabs, expect 3–5 days — perfect for events or weekend looks!
🧴 Removing Your False Lashes Safely
- Apply a small amount of oil-based makeup remover or micellar water along the lash band using a cotton swab.
- Let it sit for 20–30 seconds to dissolve the glue.
- Gently peel from the outer corner inward — never yank or pull forcefully.
- Remove any remaining glue residue from the band by rolling it off with your fingers.
- Store lashes in their original tray to maintain their shape.
🧴 Removing Your Press-On Nails Safely
- Soak your fingertips in warm, soapy water for 10–15 minutes to loosen the bond.
- Gently wiggle a cuticle stick under the edge of the press-on to lift it — do not force or snap it off.
- If resistance remains, soak for a few more minutes or apply a drop of acetone to the edge.
- Once removed, moisturize your nails and cuticles with a nourishing oil.
🔧 Lash Glue Tips
- How much to use: A thin, even line along the entire band is all you need. Too much glue can make application messy and cause irritation.
- Drying time: Wait 30–45 seconds after applying glue before placing the lash. The glue should look slightly clear and feel tacky — not wet.
- Latex-free options: If you have sensitive eyes or a latex sensitivity, look for latex-free lash adhesives.
- Pro tip: Never apply glue directly from the tube to your lash band. Squeeze a small amount onto a surface and use a toothpick or brush for precision.
📦 What If My Item Arrives Damaged?
We're so sorry to hear that! Your satisfaction is our top priority. Here's what to do:
- Take photos of the damaged item and packaging as soon as you receive it.
- Contact us within 48 hours of delivery by emailing us or using the contact form on our website.
- Include your order number and photos in your message.
- We'll make it right — whether that's a replacement, store credit, or a refund.
💌 Still Have Questions?
We'd love to help! Reach out to us through our contact page or DM us on Instagram. We typically respond within 24 hours.